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Cancellation and Refund Policy 

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At Wilderness Women Tour Company, we understand that plans can change, and we are committed to providing our customers with a hassle-free cancellation and refund process. Our cancellation and refund policy is outlined below:

  1. Cancellation by the Customer: If a customer wishes to cancel their booking, they must do so in writing via email to our customer support team. The following cancellation fees will apply:

  • If the cancellation is made more than 60 days prior to the tour start date, the customer will receive a full refund minus a $50 administration fee.

  • If the cancellation is made between 30-59 days prior to the tour start date, the customer will receive a 50% refund of the total tour cost.

  • If the cancellation is made less than 30 days prior to the tour start date, no refund will be given.

  1. Cancellation by Wilderness Women Tour Company: In the unlikely event that Wilderness Women Tour Company has to cancel a tour, customers will be notified as soon as possible. In such cases, customers will be given the option to transfer their booking to another tour date or receive a full refund of the total tour cost.

  2. Refund Processing: All refunds will be processed within 30 days of the cancellation date. Refunds will be made to the same method of payment used for the original booking.

  3. Changes to Tour Itinerary: Wilderness Women Tour Company reserves the right to make changes to the tour itinerary due to unforeseen circumstances, including weather conditions, natural disasters, and other events beyond our control. In such cases, customers will be notified as soon as possible, and we will do our best to provide alternative arrangements.

  4. Travel Insurance: We strongly recommend that customers purchase travel insurance to cover any unexpected cancellations or disruptions to their travel plans.

By booking a tour with Wilderness Women Tour Company, customers agree to the terms and conditions outlined in this cancellation and refund policy. If you have any questions or concerns, please contact our customer support team for assistance.

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Terms and Conditions ​

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  • These are the Terms and Conditions for booking a tour or service with Wilderness Women Tours. It is important for customers to read, understand, and agree to these terms before making a booking.

  • By booking a tour or service with Wilderness Women Tours, the customer is indicating their consent to accept and abide by the Terms and Conditions.

  • The Terms and Conditions apply to all types of tours and services provided by Wilderness Women Tours, including group tours, customized holidays, corporate tours, and other products and services for domestic, international, or inbound travel.

  • Wilderness Women Tours reserves the right to make changes to the Terms and Conditions at any time. Any changes will be valid and enforceable, and will supersede any previous provisions.

  • In the event of unforeseen circumstances or changes in government policy, Wilderness Women Tours reserves the right to make changes to the Terms and Conditions as necessary.

  • If any provision of the Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions will still be valid and enforceable.

  • The Terms and Conditions, along with any other booking-related terms and communications, represent the entire agreement between Wilderness Women Tours and the customer.

  • A booking will only be considered valid once Wilderness Women Tours has received the initial registration amount or deposit.

  • Wilderness Women may revise the 'Terms and Conditions' without prior notice.

  • Any changes will be updated by publishing the new version on their website.

  • By continuing to use their website after any revision, you will be considered to have accepted the updates.

  • No person other than the company, in writing, has the authority to vary, add, amplify or waive any stipulation, representation of these 'Terms and Conditions'.

  • Employee/s and the Partners/s of Wilderness Women have no authority to vary, add, amplify or waive any stipulation, representation, term or condition set forth in the Terms and Conditions of Wilderness Women.

  • If any of these Terms and Conditions are held invalid, that invalid provision shall be construed to be consistent with the applicable law.

  • If you are acting as a guest, nothing in these 'Terms and Conditions' shall affect your legal rights as a consumer to the extent they may not be excluded or limited by law.

  • This agreement is subject to interpretation as per the laws of a specific country/region.

  • Any unresolved dispute/claim arising from the tour/package/service shall be subject to the Court of Jurisdiction at a specific city.

  • If any guest has a query, concern or problem, they should immediately inform their Wilderness Women's Travel Advisor or Tour Manager present on tour.

  • Any unresolved issue must be brought to their notice within 30 days after completion of the tour/service.

  • Wilderness Women and the guest each agree to notify the other party of the dispute in writing and attempt in good faith to negotiate an informal resolution.

  • Guests must send all communication related to such disputes or for that matter any other notice or legal complaints to Wilderness Women's office in Mumbai, India.

  • Legal complaints should be addressed to the corporate office of Wilderness Women, located at a specific address.

  • If the parties are unable to resolve the dispute within a 60-day period, then either part

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  General Inclusions in a group tour of Wilderness Women Tours:

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  • Airfare (where applicable)

  • Accommodation

  • Transport

  • Meals as mentioned in the itinerary

  • Sightseeing as mentioned in the itinerary

  • Tour Manager services

  • Visa fees of Indian Nationals (excluding 'Gratis Visas', on arrival free visas, and free visas)

  • Driver and guide tip

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 General exclusions in a group tour:

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  • Gratis/free visas not included in tour price

  • Personal expenses such as porterage, laundry, telephone charges, shopping, beverages, additional mineral water or food not in pre-set menus

  • Courier charge for specific requirements

  • Any transport charge not mentioned to reach reporting point or onwards from dropping point

  • Expense incurred in case of discontinuation of tour

  • Additional expense incurred for any unforeseen circumstance like scheduled flight cancellation, unscheduled accommodation, or force majeure situation

  • Increase in government taxes, fuel surcharges, YQ taxes, airfare, airport development fee, transport charges, visa fees, sightseeing charges, etc.

  • Additional charge for pre or post air ticket deviation from scheduled tour programme w.r.t. date or sector

  • Any excess luggage charge levied by the airline/cruise/rail/transport company

  • Additional charges not included in tour price:

  • Upgradation charge towards first class, business class, premium economy, seat selection, separate vehicle, room category change, etc. levied by associates like airline/cruise/rail/hotel/transport company

  • Payment options:

  • Travel loan offered by bank and financial institutions on EMI basis

  • Wilderness Women Tours will charge cancellation charges as per the Cancellation Policy and Bank/Financial Institution/issuer shall process the refund (if any) after deducting the cancellation charge

  • Bank/financial institution/issuer is at their sole discretion in providing EMI facility to guests and Wilderness Women Tours has no role in approval, extension, pricing, modification, pre-closure, closure, or any matter incidental thereto pertaining to the EMI facility

  • Wilderness Women Tours shall not be held liable for any dispute arising out of or in connection with such EMI facility between the guest and the Bank/Financial Institution/issuer.

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FAQ'S

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 Here are some possible answers to the frequently asked questions for customers of a Women Tour Company:

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  1. What kind of tours do you offer? We offer various types of tours, including adventure tours, cultural tours, wellness tours, and educational tours. We design our tours to provide unique experiences for women and to promote empowerment and personal growth.

  2. Are your tours exclusively for women? Yes, our tours are exclusively for women. We believe that women-only tours create a supportive and empowering environment for our guests.

  3. How do I book a tour? You can book a tour through our website, by phone, or by email. Our friendly customer service team is available to assist you with the booking process and to answer any questions that you may have.

  4. What is included in the tour cost? The tour cost includes all of the activities, accommodations, meals, and transportation that are listed in the itinerary. Some tours may also include additional activities or amenities.

  5. What kind of accommodations will we be staying in? We offer a variety of accommodations, including hotels, lodges, guesthouses, and homestays. We choose accommodations that are safe, comfortable, and convenient for our guests.

  6. Will there be bathrooms and showers available during the tour? Yes, all of our accommodations provide bathroom facilities and showers.

  7. Will I need any special equipment or gear for my tour? We provide most of the necessary equipment and gear for our tours, but we recommend that you bring personal items such as comfortable walking shoes and appropriate clothing for the activities and weather.

  8. How many people will be in my tour group? The size of our tour groups varies depending on the tour. We aim for small group sizes to ensure a personalized experience, and the maximum group size is typically 12 people.

  9. Can I request a private tour or customize my itinerary? Yes, we offer private tours and can customize our itineraries to meet your specific needs and preferences. Please contact our customer service team for more information.

  10. Are meals included in the tour cost? Yes, meals are included in the tour cost, and we provide nutritious and delicious meals that are tailored to meet the needs of each tour.

  11. What kind of food will be provided during the tour? We provide a variety of meals during our tours, including breakfast, lunch, dinner, and snacks. We offer vegetarian and other dietary options, and we strive to use fresh, locally-sourced ingredients whenever possible.

  12. Will I have access to electricity and charging ports? Electricity is available at all of our accommodations, and we provide charging ports for our guests.

  13. What kind of transportation will be provided during the tour? Transportation varies depending on the tour, but we typically use vans, buses, or boats to transport our guests to and from the tour destinations.

  14. Are there age restrictions for your tours? Our tours are designed for adults and are not recommended for children under the age of 18.

  15. What happens if there is bad weather during the tour? We always have a backup plan in case of bad weather, and we may modify the itinerary or activities to ensure the safety and comfort of our guests.

  16. What is your cancellation policy? Our cancellation policy varies depending on the tour, but we typically offer a full refund if you cancel more than 60 days before the tour start date.

  17. Do you offer travel insurance? We do not offer travel insurance, but we recommend that you purchase travel insurance to protect your investment and to cover unforeseen circumstances.

  18. What is your policy on responsible travel? We are committed to responsible travel and strive to minimize our environmental impact and support local communities. We encourage our guests to practice responsible travel habits, such as reducing plastic waste and respecting local customs

  19. Do you support any local charities or communities? Yes, we support local charities and communities in the destinations that we visit. We believe in giving back to the communities that host us and work to support local businesses, promote sustainable tourism, and support initiatives that benefit the local people.

  20. How far in advance should I book my tour? We recommend booking your tour as early as possible to ensure availability and to secure the best rates. Some tours may require a longer lead time for booking, particularly if they are in high demand or during peak travel seasons. We suggest booking at least 3-6 months in advance, and even earlier for popular tours.

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